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Privacy, copyright, and use policies for CMP's websites

Please read the following terms and conditions of use carefully before using this site. By using this site, you signify your agreement with the following terms and conditions.

A.Legal notices

1.The contents of the Internet sites http://www.cmpco.com, meterdata.cmpco.com, and associated locations, including text, images, logos, and icons, are copyright 1996-2002 by Central Maine Power Company (CMP) under terms of United States and international copyright laws. Unauthorized use is strictly prohibited.

These sites or any portions of them may not be duplicated, copied, sold, resold, or otherwise used for any commercial purpose without the written consent of CMP. Use for which permission has been received must include with the republished material a credit line such as "Copyrighted material courtesy of Central Maine Power Co." or "Copyrighted photo courtesy of Central Maine Power Co.," as appropriate.

If you would like more guidance on this topic, the United States Copyright Office in the Library of Congress has posted a list of frequently asked questions on the coverage and restrictions of copyright law: http://www.loc.gov/copyright/faq.html

The Copyright Office also offers a fact sheet on guidelines for "fair use" of copyrighted material, such as personal reference or limited use in academic papers or commentary (this is a .pdf file that requires the free Adobe Acrobat Reader from www.adobe.com to view): http://www.loc.gov/copyright/fls/fl102.pdf

2.Unless otherwise specified, the materials on this site are intended for use in the United States. CMP makes no representation that they are appropriate or available for use in other jurisdictions.

3.This site and its content are provided on an "as is" basis. CMP does not represent or warrant that its website functions or materials will be uninterrupted or error-free, that defects will be promptly corrected, or that this site or the server that supports it is free of viruses or other potentially harmful elements.

CMP, to the fullest extent permitted by law, disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose. In no event shall CMP be liable for any damages (including, without limitation, incidental and consequential damages and lost profits) resulting from the use, inability to use, or reliance upon the materials in this site.

4.CMP has provided a number of links to other organizations' websites, such as agencies of Maine state government, weather services, the Securities and Exchange Commission, information resources, and others. These links are provided for your convenience, but please note that neither the external sites nor their privacy practices are under CMP's control. CMP can therefore accept no responsibility for your decision to access linked sites, to rely upon their information, or to interact with them.

5.Your access and use of other pages in the CMP site will constitute your affirmation that you have read and have agreed to be governed by the policies described on this page, http://www.cmpco.com/guidelines.html.

B.Privacy policy

1.CMP uses a variety of physical and electronic security measures to protect our computers and the information stored on them. We treat individual-customer information as confidential, with limited exceptions as described below. CMP diligently attempts to preserve the confidentiality and security of all its business data. We must advise you, however, that no system of safeguards is absolutely secure against unauthorized penetration or misuse, and that we cannot guarantee the security of any information you transmit via this website.

2.CMP does not sell lists of CMP customers, their mail or electronic addresses, or any information that would identify a specific customer. We do not share such information except as may be expressly required by regulatory or law-enforcement agencies, or as necessary to obtain assistance or direct referrals for customers eligible for special programs such as low-income assistance or energy-efficiency improvements.

3.CMP does not monitor use of our web site in a way that identifies specific individuals, unless you have voluntarily supplied identifying information. We do track people's movements through the site in a general, statistical way because it helps us spot malfunctions, correct confusing navigation, identify topics that may need to be expanded or condensed, and generally improve our service.

4.Information that you voluntarily supply through on-line forms, surveys, and contests may be used by CMP for evaluating feedback, to assist marketing and promotional activities, to improve content, and to customize the layout and features of our site. Such information may include electronic and postal addresses, as well as personal, financial, or demographic data.

5.We want e-mail from CMP to be welcome. If you no longer need or wish to view e-mail messages from CMP, you may have your name removed from our address list by making an on-line request or by sending a note to Marketing Department, CMP, 83 Edison Drive, Augusta, ME 04336.

6.E-mail messages in transit to CMP are not confidential and are not secure. CMP will not be liable for any use, disclosure or modification of such messages. CMP reserves the right to use information contained in any such messages without compensation.

7.CMP may place "cookies" (bits of information that are stored on your computer's hard drive) on your computer during your visit. This helps us "recognize" your computer on future visits.

CMP does not use cookies to track your personal Web usage, to collect information about your computer, or to log passwords.

Any CMP cookie placed on your system will contain the identifying code "cmpco.com" in its filename so that you may identify and inspect it. (The Windows operating system typically stores cookies in a hard-drive folder labeled Windows/Cookies; Macintosh systems store cookies in the System Folder. Your Web browser program -- Internet Explorer, Netscape Navigator, Opera, Lynx, etc.-- may also allow to you adjust the way cookies are used as you visit sites.)

C.Protecting children on the Internet

CMP respects parents' concerns about data collection from children, and complies with Federal Trade Commission rules effective April 21, 2000, issued under the Children's Online Privacy Protection Act of 1998. The law and the FTC rules cover websites that directly address or knowingly collect information from children under 13; they require disclosures, parental consent for responding to some types of information requests, and a means to discontinue use of the information supplied by the child. The rules exempt certain limited-information activities such as asking a question by e-mail, entering contests, or requesting a newsletter.

CMP does not attempt to sell any products or services to children. We do not attempt to extract household information from children. If we ask for information beyond simple items like name and address, we will post a notice for parents or guardians, and ask for their permission before we collect the information or make any further use of it. Depending on the nature of the information request, permission may given by printing and mailing a form, by e-mail, or other means that can give reasonable assurance that a parent or guardian is supervising the child's activity.

D.Contacting CMP

If you have questions or comments about CMP's Internet policies, you can contact us at webmaster@cmpco.com.

The general corporate phone number is (207) 623-3521.

Our postal address is Central Maine Power Co., 83 Edison Drive, Augusta ME 04336.

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